Shipping policy

Country Treasures ("we" and "us") is the operator of
(https://countrytreasures2.com) ("Website"). By placing an order through this
Website you will be agreeing to the terms below. These are provided to ensure
both parties are aware of and agree upon this arrangement to mutually protect
and set expectations on our service.

1. General
Subject to stock availability. We try to maintain accurate stock counts on our
website but from time-to-time there may be a stock discrepancy and we will not
be able to fulfill all your items at time of purchase. In this instance, we will
fulfill the available products to you, and contact you about whether you would
prefer to await restocking of the backordered item or if you would prefer for us
to process a refund.

2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions and
destination of the items in the order. Payment for shipping will be collected
with the purchase.
This price will be the final price for shipping cost to the customer.


3. Delivery Terms
3.1 Transit Time Domestically
In general, domestic shipments are in transit for 2 - 7 days

3.2 Dispatch Time
Orders are usually dispatched within 2 business days of payment of order
Our business operates on Monday - Saturday during standard business hours, except
on national holidays at which time the business will be closed. In these
instances, we take steps to ensure shipment delays will be kept to a minimum.

3.3 P.O. Box Shipping
Country Treasures will ship to P.O. box addresses using postal services only. We
are unable to offer couriers services to these locations.

3.4 Military Address Shipping
We are able to ship to military addresses using USPS. We are unable to offer
this service using courier services.

3.5 Items Out Of Stock
If an item is out of stock, we will cancel and refund the out-of-stock items and
dispatch the rest of the order.

3.6 Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we
can conduct an investigation

4. Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be
able to follow the progress of their shipment based on the latest updates made
available by the shipping provider.

5. Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please contact customer
service.

6. Duties & Taxes
6.1 Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the
website

7. Cancellations
If you change your mind before you have received your order, we are able to
accept cancellations at any time before the order has been dispatched. If an
order
has already been dispatched, please refer to our refund policy.

8. Insurance
Parcels are insured for loss and damage up to the value as stated by the
courier.

9.1 Process for parcel damaged in-transit
We will process a refund or replacement as soon as the courier has completed
their investigation into the claim.

9.2 Process for parcel lost in-transit
We will process a refund or replacement as soon as the courier has conducted an
investigation and deemed the parcel lost.

10. Customer service
For all customer service inquiries, please email us at
country.treasures1990@gmail.com